We use a research-based methodology that involves organization stakeholders and end users in the design, development, testing, and evaluation processes to produce information systems and websites that are measurably easier to use, learn, and remember. Contact us to learn more about our services.

User-Centered

Performance Driven

Research-Based

Involving end users and stakeholders throughout your organization in the design, development and testing processes. Our management approach is one that focuses on “Users, Usability and You”.It is our founding principle and the foundation by which we live and work. We believe in the importance of meeting with decision-makers and stakeholders to learn about the types of users and tasks the team is targeting, as well as to set common goals and measurable objectives for the website. We also work with you to identify your users, their needs, interests and goals and then we help you develop a site that not only meets the needs of your users, but also fulfills your organizational objectives.

Relying on the user performance metrics to show results and measurable improvements. Measuring progress and improvements is of utmost importance at Focus on U!. We believe that “you cannot manage what you cannot measure”. Therefore, we define metrics that are meaningful to you and to your stakeholders and we measure user performance in order to provide you with the knowledge to meet your goals. We evaluate design changes to identify what’s working and what’s not. And, then we help you develop a strategy to improve user performance and satisfaction.

• See how we helped FEMA.gov
• See how we helped US-CERT.gov